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Your Burning Questions Answered

Everyone is different so seeing results depends on several factors, like what results you’re looking for, frequency of training, distance from your goal, etc. Generally speaking, our personal training clients usually start seeing results in about 6-8 weeks.

We request a 24 hour appointment cancellation notice otherwise you will be charged the cost of the appointment.

No. Because each personal training client has their own exercise prescription you can come whenever works for your schedule. You’ll do your prescription while the other class participants will do theirs.

While we don’t have any long-term contracts and you can cancel at any time, exercise should be seen as an investment into your health. The longer you invest the greater your returns.

No. We’ve found it helps the learning process and facilitates becoming an independent exerciser more quickly by having multiple trainers all collaborating on your progress and prescription. Instead of just one great coach, you get a whole team all working for you!

For most older adults, the minimum effective dosage recommends training a minimum of twice per week. You can train more frequently and that can help you reach your goals faster.

No. Everything we do is a month-to-month commitment. If you want to cancel, just give us 15 days notice before renewing.

We set up auto-renewing credit card or ACH payments.

If you are on monthly billing we can happily pause your membership while you are on vacation. This typically makes the most sense if you are gone for more than 1.5 weeks at a time. When you come back, you pick up right where you left off. No sweat.

When you buy a block of 10 sessions (a 10-pack) you have 3 months to use those sessions before they expire. With monthly billing, we assume there are 4 weeks a month. However, there are months with 5 weeks. Over the course of the year you will accrue anywhere from 3-9 sessions that are free to you or you can use them as ‘make-up’ sessions. Both the 10-pack and monthly billing offer a discounted rate for sessions.

We take our older adult client’s health and safety extremely seriously. We are open for clients to come into the gym. During these times, we have taken extreme measure to not only comply with the CDC recommendations, but to go above and beyond the minimum requirements.

When dealing with the possible spread of covid-19 there are 3 main categories where infection can occur; close physical proximity to others, contaminated surfaces, and the air you breathe. Below are the measures we follow in each category to ensure you feel safe and comfortable in your fitness facility while you work on improving your immune system.

We limit the total number of clients in our facility to 6. (The CDC says we can have up to 13 with our square footage…we feel that’s too crowded). Our coaches strategically set up your workout areas/equipment 6-10 feet away from anyone else. We’ve taped off areas where physical spacing may be difficult to remind clients there should only be one person within the taped off area at a time. As coaches, it’s our job to keep you safe. This includes being close to spot your form. Our coaches distance when realistic, but given that we do need to be closer at times, all staff will be masked at all times. Clients may choose to workout with a mask on, however they are not required to do so by the state health department.

We ask that each client sanitizes their hands upon entry (sanitizer provided) and either wash or sanitize their hands on their way out to minimize the possible spread of covid from touched surfaces. If something is touched/used, that piece of equipment is left out for coaches and clients to disinfect before anyone else can use it. This happens each hour, sometimes more than once/hour!! An extra deep, thorough cleaning of the gym occurs weekly.

Given that this is an airborne virus this is one of the main reasons we wear masks. However, we’ve felt that this wasn’t enough, so we installed an industrial air purification system that not only purifies the complete space from dust and pollen, but it is also graded for removing/purifying the air from bacteria and viruses.

Between all three categories of action we feel that our facility is one of the SAFEST places you can go when choosing to go out in public. Not only can you rest assured that your risk of infection is cut to the smallest percentage while in our facility, you are also working to improve your health, reduce any risk factors, and boost your immune system.

We appreciate the opportunity to serve you, especially in these trying times, and look forward to getting through this together!

Privacy Policy

Collection of information

Leverage Fitness Solutions will collect personal information with consent for the purpose of offering personal training services, health and wellness information, etc. to help keep our customers safe, and provide appropriate professional programming to help meet needs and customer goals.

Some information that can be gathered (but not limited to) is:

  • Contact information (name, phone number, email address, etc)
  • Injury and medical history
  • Personal biometrics (assessment results, ranges of motion, skill testing, etc)

Information Sharing

We do not share your information with any 3rd party, unless consent is given. This is only for collaboration with other professionals with whom the client already has a relationship.

If you have any questions or concerns you may contact us at [email protected]

Policy last updated May 2021